CONDITIONS OF USE
The Kangaroo Island Shop online wesite store offers a convenient method of ordering products online.
By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. If you place an order with The Kangaroo Island Shop this will also indicate your acceptance of these terms and conditions.
INFORMATION & MEDICAL DISCLAIMER
NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party`s medical condition.
COPYRIGHT AND TRADEMARK NOTICE
This site is owned and operated by The Kangaroo Island Shop unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content" ) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2008, ALL RIGHTS RESERVED.
DISCLAIMER FOR PRODUCTS SOLD
EXCEPT AS EXPRESSLY STATED HEREIN, THE KANGAROO ISLAND SHOP MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. IN NO EVENT SHALL THE KANGAROO ISLAND SHOP ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO THE PRODUCTS SOLD.
We accept payment via secure PayPal without any surcharge from The Kangaroo Island Shop.
Credit Cards and Cheques: We do not accept Visa, MasterCard or any other credit card direct. Cheques, Money Orders or Funds Transfer are not accepted. Our preferred method of Payment is by way of Paypal, no surcharges by The Kangaroo Island Shop are applied if Paypal is used.
As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in South Australia and you agree any claim relating SALE OF PRODUCTS
Unless otherwise stipulated by us, any sale of products from the site is subject to the following conditions:
Fulfillment – We will endeavour to provide timely fulfillment of any orders placed using the site. However, we are not liable for delays caused by suppliers, postal and courier companies or any other circumstances. We will not be liable for any non-delivery caused by your failure to provide accurate and complete address and delivery details. Where the mode of delivery requires that someone be at home to accept delivery, we accept no responsibility for failure to deliver if no-one is at your premises when delivery is attempted. Where the mode of delivery allows for products to be left at your address, we accept no responsibility for loss of or damage to products occurring after the products are left at your specified address. Late delivery does not entitle you to cancel any purchase of products. If we are unable to supply a product you have ordered, we will offer you the option of purchasing an alternative product or providing you with a refund.
- Shipping costs – You will be responsible to meet all costs of shipping products to you.
Damage or loss – We do not accept responsibility for damage or loss caused to goods by third parties after the goods are despatched by us, we will endeavour to contact the third party for the customer about the damage or loss. Insurance can be arranged for the customer if required at the customers cost. We do ask you to provide us with photographic evidence of damage.
For International Orders
All orders are shipped from our warehouse in South Australia. If you reside outside of Australia you may be liable to pay customs fees. Custom fees differ depending on the country and are charged upon reaching the destination.
As the customer, you are liable for all import duties, customs and local sales taxes imposed by the country you are shipping to; payment of these fees will be necessary to release your order from customs.
The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required. Please research your countries laws to determine how much you will pay.
If you refuse to pay the fees and the order is shipped back to us, a shipping and handling fee of $35 AUD will be deducted from your refund.
Â UK Customs Duty
- Customs Duty may be payable on orders that exceed Â£135
- VAT is payable on orders over Â£15.
These are payable to UK customs upon entry into the UK and are the responsibility of the customer.Â
Why Diffusers Cannot Be Sent by air or Internationally.
We pride ourselves in the performance of our products, as such our diffusers utilise an Ethanol base to allow for an amazing scent throw.
Unfortunately this Ethanol base is deemed as a Dangerous Good for transportation. This means we cannot send them by air and so cannot send internationally at this time.
Returns – We do not accept returns of a product unless it is faulty. If a product is faulty, then we will ask the manufacturer of the goods to either re-supply that product or provide a refund if you return the defective product to us at your cost with details of the grounds upon which you assert it is faulty and any claim is to be within 5 days of receipt of the goods. You cannot return any goods to us without us issuing you with a return item number.
If we utilise the services of third parties with respect to the processing of payments. Where applicable, you must comply with all relevant requirements of these third parties. We will not be responsible for any delays or deficiencies in the performance of such third parties.
Errors in description or pricing may occur relating to products on our site. We may cancel any transaction if any such error occur, notwithstanding any confirmation of an order or acceptance of payment.
Any supply of products by us is governed by any express written warranties offered by us or a third party. Subject to any non-excludable rights, all other express and implied warranties relating to such products are hereby excluded.